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Britannia International Hotel Canary Wharf, London
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Key details
About the Hotel
163 Marsh Wall,
London,
United Kingdom,
E14 9SJ,
Greater London
Britannia International Hotel Canary Wharf is a contemporary establishment located on the waterfront in London's financial district. The hotel boasts stunning views of the London skyline and Thames River. It serves as a practical base for both business travelers and tourists. The hotel is within easy reach of major attractions and provides a variety of amenities.
Location
The hotel is conveniently situated within a 5-minute walk from Canary Wharf tube station and South Quay DLR Station. It allows easy access to the city's public transport network, facilitating travel to central attractions like the Tower of London and the British Museum. Major shopping areas such as Oxford Street are just 4 km away.
Rooms
The hotel offers a range of spacious en-suite bedrooms that include amenities such as a TV, tea and coffee making facilities, and free Wi-Fi. Guests on upper floors benefit from spectacular views of the Thames. Multiple room configurations are available, including family rooms with three or more beds. Some rooms are designed to be accessible, featuring wider doorways and special bathroom fittings.
Eat & Drink
On-site dining includes Jenny’s Restaurant, which serves breakfast and dinner with a mix of classic and exotic dishes. The Overstuffed Pizzeria offers Italian cuisine and light bites in an informal setting. The hotel also features two bars, providing a selection of beverages and snacks in a relaxed atmosphere with riverside views.
Leisure & Business
Guests have access to various leisure and business facilities, including two bars and meeting areas. Wi-Fi is complimentary in public areas, with paid access available in bedrooms. A 24-hour reception is available for assistance, and parking is provided on-site at an additional charge. The hotel is pet-friendly, accommodating dogs with specific policies.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Comfort
The bed was incredibly comfy, and the clean bed sheets made for a restful night's sleep.view full review
Immaculately Clean
The room was spotless, and I appreciated the clean kettle and mugs for that morning brew.view full review
Perfect Pillows
The nice pillows provided the perfect support, ensuring I woke up refreshed and ready for the day.view full review
Exceptional Cleanliness
I loved that the entire room was clean and tidy, creating a welcoming atmosphere throughout my stay.view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
163 Marsh Wall,
London,
United Kingdom,
E14 9SJ,
Greater London
Map view
street view
163 Marsh Wall,
London,
United Kingdom,
E14 9SJ,
Greater London
City landmarks
Museum
Cutty Sark
2.3
km
Castle
Tower of London
3.7
km
Museum
Museum of London Docklands
950 m
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
6.7
km
Harbour
Tower Bridge
3.6
km
Old Royal Naval College
Old Royal Naval College
2.4
km
Limehouse
2.3
km
Canary Wharf
One Canada Square
800 m
Church
St Anne's Limehouse
1.2
km
Event hall
The O2
4.4
km
5B Greenwich Market A206
Greenwich Market
2.5
km
Art object
Traffic Light Tree
1.1
km
Garden
Crossrail Place Roof Garden
940 m
18-20 Mackenzie Walk Canary Wharf
Two Men on a Bench
890 m
Planetarium
Royal Observatory Greenwich
3.1
km
Museum
National Maritime Museum
2.6
km
Museum
Brunel Museum
2.1
km
One Canada Square
Canary Wharf Tower
600 m
London SE10 8QY
Greenwich Park
3.3
km
Museum
The Clockmakers' Museum
1.2
km
Market
Borough Market
4.7
km
Farm
Mudchute Park and Farm
1.9
km
Shopping Area
Canada Place
660 m
Mall
Canary Wharf Shopping Centre
660 m
Spa Centre
Tom's Kitchen Canary Wharf
710 m
Island Gardens Saunders Ness Road Docklands
Island Gardens
2.3
km
Square
Cabot Square
830 m
Rotherhithe
2.5
km
Nearby
London Borough of Tower Hamlets 15 Cabot Square
Canary Wharf
450 m
Lawn House Close
West India Docks
410 m
Restaurants
Bokan 37 Restaurant
70 m
Floor 37-39
Canary Coffee
70 m
40 Marsh Wall Novotel London Canary Wharf
BOKAN 38 Bar & 39 Rooftop
60 m
40 Marsh Wall Floor 38 & 39
Aniseed
280 m
25 Westferry Road Tower Hamlets
Amerigo Vespucci
520 m
25 Cabot Sq
Bengal Quay
250 m
1-2 Beaufort Court Admirals Way Admirals way
Spice
380 m
March wall Canary wharf
Hazev
280 m
West Discovery Dock Apartments West 2 South Quay Square
Moira Restaurant
280 m
2 Mastmaker Road
The Henry Addington
710 m
22-28 Mackenzie Walk Canary Wharf
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Convenient location
Clean rooms
Poor service
Pricey dining
6.2/10
Nice
Rooms
6.5
Location
7.9
Service
5.2
Dining
5.0
Guest reviews
6.2/10
based on 17 reviews
3/5
based on 5228 reviews
5.7
5.7/10based on 21704 reviews
#1067 based on Tripadvisor
Jane
United States,
April
2024
7.0/10
The hotel has its highs and lows. It offers spacious rooms with huge windows overlooking the water and a nice large bed, but other floors may not be as pleasing. The service leaves much to be desired, especially the duty manager. The location is excellent, near Boisdale Jazz restaurant and Canary Wharf Tube station. Dining, while offering fresh local fish, lacks in quality. The facilities are decent.
Rooms
8.0
The room had huge windows with a view of the water and a nice large bed.
Service
5.0
The duty manager lacked customer service skills, but room service and other amenities were satisfactory.
Location
9.0
Great location near Boisdale Jazz restaurant and Canary Wharf Tube station.
Dining
6.0
Dining offered fresh local fish, but the quality of products was disappointing.
Facilities
7.0
The facilities were decent.
Nick
United Kingdom,
April
2024
6.0/10
The hotel offers rooms with nostalgic decor kept clean, but lacking modern facilities. The service was below par, with unhelpful and rude staff. The location is convenient, close to transport links and shopping. Dining was pricey and not included. Overall, a mix of positives and negatives.
Rooms
7.0
The rooms, though old-fashioned in decor, were clean and well-maintained.
Service
5.0
The service was disappointing, with unhelpful and rude staff members.
Location
8.0
The hotel is conveniently located near public transportation and shopping areas.
Dining
5.0
The dining was pricey and not included in the rate.
Facilities
6.0
Basic facilities were available.
Convenient location
Poor service
Keith
United Kingdom,
April
2024
5.0/10
I had a mixed experience at the hotel. The rooms were convenient but lacked proper storage for valuables, and the one without a window was uncomfortably hot. Service was lacking, especially from the duty manager, though room service and other amenities were available. The location in Canary Wharf was nice but undergoing renovation. Dining offered nice views but served dried out food at times. There were some positives and negatives to consider during my stay.
Rooms
5.0
The room I stayed in lacked suitable storage for valuables and was inconvenient. Additionally, the room without a window was uncomfortably hot.
Service
5.0
Unfortunately, the customer service skills were lacking, especially from the duty manager who seemed indifferent to issues. However, room service and other amenities were available.
Location
6.0
The hotel's location in Canary Wharf was pleasant, but the ongoing renovation affected the overall ambiance. It was convenient for business travelers.
Dining
5.0
While the dining area offered nice views, the food quality was inconsistent, sometimes serving dried out dishes.
Facilities
Anthony
United Kingdom,
March
2024
6.0/10
The hotel offers a good view and comfortable rooms, but lacks in customer service skills. The location is convenient with many transport links nearby. The dining experience has nice views but falls short on quality. Overall, a mix of positives and negatives.
Rooms
7.0
The rooms offer a good view, but some things may not work properly.
Service
5.0
The staff needs improvement in customer service skills.
Location
8.0
Located in a convenient area with many transport links nearby.
Dining
5.0
The dining area has nice views but lacks in quality, especially the coffee.
Facilities
6.0
Some facilities may need attention for a better experience.
Convenient Location
Poor Service
Jerry
United States,
March
2024
5.2/10
I stayed at this hotel and found it to be in a good area, close to the Canary Wharf Tube station. The male staff members were overall excellent and very helpful, but unfortunately, the duty manager was rude and unhelpful, especially when the breakfast was inedible. The hotel is right in the center of Canary Wharf, which is convenient for getting around. However, be prepared for an unpleasant surprise if your room is in the basement with no windows.
Rooms
5.0
My room in the basement had no windows and lacked ventilation.
Service
6.0
While most staff members were excellent and helpful, the duty manager's attitude was disappointing. Overall service was a mix of great and poor.
Location
8.0
The location of the hotel is very convenient, right near the Canary Wharf underground station. It's a good spot for exploring the area.
Dining
5.0
The dining experience was subpar as the breakfast was inedible. I also found that some basic drinks were not included, which was disappointing.
Facilities
5.0
The hotel lacked some basic dining essentials and ventilation in certain rooms. The facilities were adequate but could use improvement.
Jack
United Kingdom,
February
2024
7.0/10
The hotel offers rooms in good condition with fantastic views across Canary Wharf but limited space to move around. The service, while honoring upgrades, had some delays and could be improved. The location is convenient next to underground trains and close to dining options. The dining experience, although included, lacked variety. Overall, a comfortable stay with room for improvement.
Rooms
8.0
The rooms are in such good condition and offer fantastic views across Canary Wharf.
Service
6.0
Although my upgrade was honored, there were some delays in service that left a sour taste.
Location
9.0
The hotel is located next to underground trains, ensuring easy access to central London, and is close to Boisdale Jazz restaurant.
Dining
5.0
The dining experience included simple dishes but lacked variety and quality beverages.
Facilities
7.0
The hotel has basic facilities but could use improvement in service efficiency.
Herbert
United States,
January
2024
8.4/10
I stayed at this hotel located in Canary Wharf, right next to the river, and had a wonderful time. The rooms were spacious and modern, with huge windows overlooking the water, offering a fantastic panoramic view of the docks. The service was overall excellent, and the staff was very helpful. The dining experience was enjoyable with a view over the bay. The facilities were great, especially the large bathroom in the room. However, the hotel is situated next to a railway line, and the dining options could have been better.
Rooms
8.0
The rooms were spacious and modern with huge windows overlooking the water.
Service
9.0
The service was overall excellent, and the staff was very helpful.
Location
9.0
The hotel is located in Canary Wharf, right next to the river with a fantastic panoramic view of the docks.
Dining
7.0
The dining experience was enjoyable with a view over the bay.
Facilities
9.0
The facilities were great, especially the large bathroom in the room.
Peter
United Kingdom,
January
2024
8.2/10
I was impressed with the stunning view of the water from my room, but not being able to open a window was a drawback. The service was top-notch, although the upgrade process left a bit of a sour taste. The location was convenient, with easy access to transportation options. The dining experience offered nice views but could use more diverse options. Overall, it was a mixed experience with some notable positives and negatives.
Rooms
8.0
My room had a big bathroom with an amazing view of the water.
Service
9.0
The service here was excellent, with attentive staff.
Location
8.0
The hotel is located in a good area with easy access to the center of London.
Dining
7.0
The dining area offered nice views, but the options were somewhat limited.
Facilities
9.0
The facilities provided by the hotel were great and well-maintained.
John
United Kingdom,
December
2023
6.0/10
The hotel is ideally situated in the heart of Canary Wharf, near the underground trains to central London. The rooms vary in views and placement, from those with balconies offering nice vistas to basement rooms without windows. The service encounters were a mix of experiences, ranging from unhelpful and rude interactions, especially with the duty manager, to encounters with the friendly and accommodating staff. The dining options lacked variety and quality, with some disappointments like missing drink options and poor coffee quality. The location provides easy access to transportation and is in a pleasant area of Canary Wharf.
Rooms
7.0
The rooms offer different views and placements, from those with balconies and nice vistas to basement rooms with no windows.
Service
5.0
The service varied from encounters with unhelpful and rude staff, particularly the duty manager, to interactions with friendly and accommodating team members.
Location
8.0
The hotel is conveniently located in the heart of Canary Wharf, providing easy access to underground trains to central London and situated in a nice area.
Dining
5.0
The dining experience was lacking in variety and quality, with some disappointing aspects like missing drink options and poor coffee quality.
Facilities
6.0
Brian
United States,
December
2023
5.2/10
The hotel is in a convenient location in Canary Wharf, close to public transportation. The rooms are without windows but have a double bed and adequate temperature control. The service was lacking, especially from the duty manager, and the breakfast was inedible. The dining options were not satisfactory, with no accommodations for specific dietary needs.
Rooms
5.0
The rooms, located in the basement with no windows, were equipped with a double bed and air conditioning.
Service
5.0
The service was poor, with rude and unhelpful staff, particularly the duty manager who disregarded complaints about inedible breakfast.
Location
8.0
The hotel is situated in the center of Canary Wharf, making it convenient for business travelers or those needing access to the area.
Dining
5.0
The dining experience was subpar, with limited options and no consideration for specific dietary requirements.
Facilities
6.0
Basic facilities were available, but nothing exceptional was noted.
Edward
United Kingdom,
November
2023
5.8/10
The hotel is located in a good area in Canary Wharf. The rooms are a mix; some are spacious with no window, while others have a small window from which electrical box sounds can be heard. It would have been nicer if all rooms had kingsize beds. The service can be a hit or miss, with delays in requests and some staff not being attentive. The location is great in certain areas, but safety could be a concern in others. The dining experience lacks quality and variety, especially with some low-quality products. The facilities are decent, but improvements are needed.
Rooms
6.0
The rooms are a mix; some are spacious with no window, while others have a small window from which electrical box sounds can be heard. It would have been nicer if all rooms had kingsize beds.
Service
5.0
The service can be a hit or miss, with delays in requests and some staff not being attentive.
Location
7.0
The location is great in certain areas, but safety could be a concern in others.
Dining
5.0
The dining experience lacks quality and variety, especially with some low-quality products.
Facilities
7.0
The facilities are decent, but improvements are needed.
Gilbert
United Kingdom,
November
2023
6.0/10
The hotel is ideally located near Canary Wharf Tube station and in a nice area of Canary Wharf. The rooms have a lovely view, but the furniture is worn out. The service needs improvement, especially in understanding customer needs. The dining experience lacks quality products. However, the location offers easy access to public transport and the surrounding area.
Rooms
7.0
The rooms have an impressive view and specific windows, but the decor and furniture are worn out.
Service
5.0
The service requires attention to understanding customer needs and improving communication.
Location
8.0
The hotel's location near Canary Wharf Tube station is convenient for exploring London.
Dining
5.0
The dining experience lacks quality products and beverages.
Facilities
6.0
Basic facilities are available, but there is room for enhancement.
John
United Kingdom,
November
2023
6.0/10
The hotel's location was convenient, near the underground train station and close to the center. The rooms were clean and spacious, but the window was blocked with machines, and the bed was too small. The service was lacking with only one receptionist who needed improvement in customer service. The dining experience was mediocre, with limited options. It was a value-for-money stay with some drawbacks.
Rooms
7.0
The rooms were clean and spacious, but the window was blocked with machines, and the bed was too small.
Service
5.0
The service was lacking with only one receptionist who needed improvement in customer service.
Location
8.0
The hotel's location was convenient, near the underground train station and close to the center.
Dining
5.0
The dining experience was mediocre, with limited options.
Facilities
6.0
Basic facilities available.
Tony
United States,
September
2023
5.0/10
The hotel's location was excellent, right in the Canary Wharf center and close to the waterfront. Despite the view's beauty and the convenient financial district location, there were issues with cleanliness and room size, while service lacked management presence and customer care. The nearby metro stations provided quick access to central London, making it a suitable spot for business travelers.
Rooms
5.0
My room had a great view, but I was disappointed by the lack of cleanliness, especially the carpet blocked by machines. The bed was too small for comfort.
Service
5.0
The service left much to be desired; the staff lacked knowledge and were rude and unhelpful. The duty manager's lack of concern about inedible breakfast was concerning.
Location
7.0
The hotel is conveniently located in Canary Wharf but away from the downtown commotion. The proximity to the underground stations made it easy to access central London within minutes.
Dining
5.0
The dining was extremely pricey for the limited options available, especially for Muslim guests.
Facilities
6.0
Luke
United Kingdom,
August
2023
5.8/10
The hotel is conveniently located in Canary Wharf, providing easy access to key areas, but the lack of ventilation and Wi-Fi connectivity in the rooms was disappointing. The service encountered was mixed, with some hiccups in communication and understanding of requests. The dining experience offered nice views but falls short in quality and value. Despite these drawbacks, the hotel's position in the financial district and proximity to the river adds to its allure.
Rooms
5.0
The rooms lacked ventilation and air conditioning, and the windows were non-functional, but provided quick access to key areas in Canary Wharf.
Service
6.0
The service had its ups and downs, with some issues in communication and understanding of requests, although the honor of an upgrade was appreciated.
Location
8.0
The hotel is ideally situated in Canary Wharf, near underground trains to central London and the business area, offering a desirable location for shopping and access to the Canary Wharf line away from downtown hustle.
Dining
5.0
The dining experience provided nice views of the Docks but was marred by overpriced and low-quality food.
Facilities
6.0
Facilities were average, with nothing particularly exceptional noted.